At Sinha and Prasad, we aim to provide a smooth and efficient delivery experience for all our customers. Below you will find detailed information regarding our shipping policies, delivery times, costs, and procedures.

1. Shipping Options and Costs

1.1 Domestic Shipping (Within [Your Country])

  • Standard Shipping: [Cost] – Estimated delivery time: 2-7 business days].
  • Express Shipping: [Cost] – Estimated delivery time: 2-4 business days].
  • Next-Day Shipping: [Cost] – Orders must be placed by 24 Hours for next-day delivery.

1.2 International Shipping

We offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination.

  • Standard International Shipping: [Cost] – Estimated delivery time: [X-Y business days].
  • Express International Shipping: [Cost] – Estimated delivery time: [X-Y business days].

Note: International customers are responsible for any customs duties, taxes, or import fees that may apply.

2. Order Processing Time

Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

  • Standard Processing: Orders are typically processed within [1-2 business days].
  • Express Processing: Orders are typically processed within [1 business day].

3. Delivery Time Estimates

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can track your order by visiting [Insert Tracking Page URL] and entering your tracking number.

5. Shipping Restrictions

We are unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If you are unsure whether we can deliver to your address, please contact our customer service team at [insert contact email].

6. Delivery Issues

6.1 Delayed or Lost Orders

If your order has not arrived within the estimated delivery time, please contact our customer service team at [insert contact email] or [insert contact phone number]. We will investigate the issue and work to resolve it promptly.

6.2 Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.

7. Damaged or Missing Items

If you receive a damaged item or your order is missing items, please contact us within [X days] of receiving your order. Provide your order number and a photo of the damaged item(s). We will arrange for a replacement or refund as soon as possible.